Returns & Exchanges
At VS Textile, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return and exchange policy. We ensure that your shopping experience remains as premium as our fabrics by providing a hassle-free process for all eligible items.
Initiate Your Request
Log into your account and select the order you wish to return, or contact our customer support team with your order number and reason for the return.
Prepare the Package
Place the unwashed and unworn items in their original packaging with all VS Textile tags still attached to ensure a smooth inspection process.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.
Receive Refund or Exchange
Once our quality control team inspects the returned garment, your refund will be processed to your original payment method or your exchange will be dispatched within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing